Welcome to Prevana! These Terms and Conditions (“Terms”) govern your access to and use of the Prevana website (www.lifeai.io), the Prevana mobile application, and all related services, including membership options and associated features (collectively, the “Prevana Services” or “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and the Community Code of Conduct, which form a single, binding agreement between you and Prevana. If you disagree with any part of these Terms, the Privacy Policy, or the Community Code of Conduct, you must immediately cease using the Prevana Services. Prevana reserves the right, at its discretion, to suspend or restrict your access to the Services if you fail to comply with these Terms, the Privacy Policy, the Community Code of Conduct, or any provision thereof.
In these Terms, “we”, “our”, “us” and “Prevana” refer to Prevana Foundation, a non-profit organization established under the laws of Singapore, including its branches, subsidiaries, and affiliated entities.
1. Introduction and Scope of Application
1.1. Global Application
These Terms apply to all individuals globally, regardless of nationality or place of residence, who access or use any component of the Prevana Ecosystem, including, without limitation, the website, mobile application, partner-integrated platforms, and community programs, whether as a registered user or otherwise.
1.2. Compliance with Local Laws
Users must comply with the laws of their country of residence or the jurisdiction in which they access the Services. In case of conflict between these Terms and applicable local laws, the local laws shall prevail to the extent they are mandatory, and the remaining provisions of these Terms shall remain in effect. Prevana will assess and resolve conflicts through consultation with legal experts, ensuring compliance with international and local consumer protection and data protection laws. Nothing in these Terms shall limit the statutory rights of consumers under their local laws.
1.3. Related Policies
These Terms incorporate and are supplemented by the Privacy Policy and the Community Code of Conduct, both of which form an integral part hereof and should be carefully reviewed by all users.
2. Account and Eligibility
2.1. Eligibility
To register for and use the Prevana Services, you must meet the following eligibility requirements:
Age Requirement
You must be at least 18 years old or the age of majority in your jurisdiction to register and use the Services. By registering, you represent and warrant that you meet these eligibility requirements. Where required by applicable local laws, Prevana may implement age verification during registration, which may include methods such as government ID submission, biometric checks, or third-party verification services, in compliance with such laws. Access by minors without legally valid consent or verification is strictly prohibited. Prevana reserves the right to restrict or terminate accounts and delete associated data if it reasonably believes a user is underage and has accessed the Services without such consent. These requirements may be adjusted to comply with local laws applicable to your location. For details on parental consent, age verification, and data handling for minors, please refer to our Privacy Policy. Prevana shall not be liable for any false declarations of age.
Legal Compliance
You must not be prohibited from using the Services under any applicable international, national, or local laws, regulations, or sanctions. You must not reside in a jurisdiction where access to the Services is restricted or prohibited by law.
No Prior Violations
You must not have a history of violating these Terms, the Privacy Policy or any other Prevana policies in a manner that resulted in account suspension, termination, or prohibition from the Services. Prevana reserves the right to deny eligibility to individuals or entities with a record of fraudulent activity, misconduct, or abuse on the Prevana platform or similar services, as determined by Prevana in its sole discretion.
General Fitness
You must be capable of entering into a legally binding agreement and not be under any legal incapacity that prevents you from understanding or complying with these Terms. Additionally, you must not use the Services for any illegal, unauthorized, or harmful purposes, as outlined in Section 4 (Acceptable Use).
2.2. Account Registration
To register for and use the Services, you must provide accurate, complete, and up-to-date information as requested during the registration process, and agree to these Terms. You are responsible for maintaining the accuracy of your account information and the confidentiality of your credentials, and for all activities that occur under your account.
2.3. Account Security
You are responsible for safeguarding your account information and must notify us immediately of any unauthorized use of your account or any other breach of security.
2.4. Account Restrictions
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to accounts that violate these Terms.
3. Services and Membership
3.1. Prevana Services Overview
Prevana provides artificial intelligence-powered tools and services designed to enhance productivity, decision-making, and data analysis capabilities. Our platform offers various AI capabilities including content generation, automated insights, and intelligent recommendations.
3.2. Violations and Termination
Prevana may suspend or terminate access to the Services for violations of these Terms, the Privacy Policy, or the Community Code of Conduct. See Section 5 (Handling Violations and Termination) for details on violation handling and termination.
3.3. Payment of Fees and Taxes
Users are responsible for all applicable fees, taxes, and charges associated with their use of paid services. All fees are non-refundable unless otherwise specified in our refund policy.
4. Acceptable Use
4.1. Lawful Use
You agree to use our services responsibly and in accordance with all applicable laws. You may not use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our systems.
4.2. Consequences of Non-Compliance
Violation of acceptable use policies may result in immediate termination of your account and access to our services, without prior notice or refund of any fees paid.
5. Handling Violations and Termination
5.1. Violation Handling
We may investigate suspected violations of these Terms, the Privacy Policy, or the Community Code of Conduct. Actions may include warnings, content removal, account suspension, feature restrictions, or referral to authorities where required by law. We may request information from you to facilitate the investigation.
5.2. Termination Due to Violations
We may terminate or suspend your access to the Services for any material or repeated violations. Upon termination, your right to use the Services ceases immediately, and we may delete or restrict access to related data as permitted by law. Sections of these Terms that by their nature should survive termination will remain in effect.
6. Dispute Resolution
6.1. Good Faith Resolution
Before initiating any formal dispute proceedings, the parties agree to attempt to resolve the dispute in good faith by contacting the other party and providing a brief written description of the dispute and the proposed resolution.
6.2. Mediation
If the dispute cannot be resolved informally, either party may propose non-binding mediation with a neutral third party mediator. The parties will share mediation costs equally unless otherwise agreed.
6.3. Arbitration or Litigation
If mediation is unsuccessful or is not pursued, disputes may be resolved by binding arbitration or, where arbitration is not permitted by law, by litigation in a court of competent jurisdiction as specified in Section 12 (Governing Law). Each party waives the right to a jury trial to the extent permitted by law.
6.4. Class Action Waiver
To the maximum extent permitted by law, disputes must be brought in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
6.5. Exceptions
This Section does not prevent either party from seeking temporary or preliminary injunctive relief to protect intellectual property rights or confidential information.
7. Intellectual Property
7.1. Ownership
The Services, including all content, features, software, trademarks, logos, and other materials, are owned by or licensed to Prevana and are protected by intellectual property laws. Except as expressly provided, no rights are granted by implication or otherwise.
7.2. Usage Restrictions
You may not copy, modify, distribute, sell, lease, reverse engineer, or otherwise exploit the Services except as permitted by these Terms or applicable law. User-generated content remains owned by you, but by submitting it to the Services, you grant Prevana the rights necessary to operate, improve, and provide the Services, subject to the Privacy Policy.
8. Privacy
8.1. Data Collection
We collect and process personal data as described in our Privacy Policy. By using the Services, you consent to the collection and use of your information in accordance with that policy.
8.2. User Responsibility
You are responsible for ensuring that any personal data you provide is accurate and up to date, and for maintaining the security of your account credentials. Do not share sensitive personal information unless necessary for the Services and as permitted by our Privacy Policy.
9. Disclaimer
9.1. Informational Purposes
Important Disclaimer:
Information provided by our Services is for informational purposes only and should not be considered professional advice. Always seek the advice of qualified professionals where appropriate.
9.2. As-Is Basis
The Services are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our Services or the information, content, materials, or products included therein.
9.3. Third-Party Content
We are not responsible for the content, accuracy, or opinions expressed in third-party materials or websites linked to or referenced by our Services.
9.4. General Legal Disclaimer
To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.
10. Limitation of Liability
10.1. Exclusive Remedy
To the maximum extent permitted by law, Prevana shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
10.2. Liability Cap
In no event shall our total liability to you for all damages exceed the amount paid by you to Prevana in the twelve (12) months preceding the event giving rise to the liability.
10.3. Exclusions
The limitations and exclusions of liability in these Terms apply to the maximum extent permitted by law and regardless of the legal theory, even if a remedy fails of its essential purpose.
10.4. Exceptions
Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, or any other liability that cannot be excluded or limited under applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Prevana, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. Subject to Section 6, the courts of Singapore shall have jurisdiction over disputes that cannot be resolved through arbitration where applicable law so permits.
13. Entire Agreement
These Terms, together with the Privacy Policy and Community Code of Conduct, constitute the entire agreement between you and Prevana regarding the Services and supersede all prior or contemporaneous understandings.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. Failure to enforce any provision is not a waiver of our right to do so later.
15. Updates to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page. Your continued use of the service after such modifications constitutes acceptance of the updated Terms.
It is your responsibility to review these Terms periodically for changes. If you do not agree to the modified Terms, you must discontinue your use of the Services.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@prevana.ai
We will respond to your inquiries within 48 hours during business days.