This Privacy Policy (“Policy”) constitutes a legally binding agreement between Prevana AI (“the Company”, “we”, “us”, or “our”) and you, the user (“you”, “your”, or “user”). It sets forth the terms under which we process any personal data we collect from you, or that you provide to us in connection with your use of the Prevana AI Services (“Services”). By accessing or using our Services, you agree to the collection, use, and sharing of your information in accordance with this Policy.
1. Scope and Consent
By using our Services, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Policy. You acknowledge that in order to deliver our Services effectively, it is necessary for us to process your personal information as described herein.
2. Information We Collect
We may collect and process the following types of information:
Personal Identifiable Information (PII)
This includes, but is not limited to, your name, email address, username, and password, collected when you create an account, interact with our Services, or otherwise communicate with us.
Usage Data
Information on your interactions with our Services, including, but not limited to, the features you access, the content you view, and the timing of your activities, which is collected via cookies and other similar tracking technologies.
Device Information
Specific information about the device you utilize to access our Services, including device type, operating system, IP address, and browser type, to facilitate your interaction with our Services and improve user experience.
User Content
Any user-generated content you provide when utilizing our Services, including but not limited to profile pictures, posts, comments, and other forms of user engagement.
Transactional Information
Detailed payment data necessary to process your transactions, which may include payment method details, billing address, and transaction history.
3. Use of Collected Information
The information collected by Prevana AI is used to:
- Deliver, maintain, and improve our Services, including the processing of transactions and provision of requested services.
- Communicate with you regarding your account, system updates, informational notices, and promotional messages, subject to your communication preferences.
- Enhance security measures, monitor compliance with our terms of use, and protect the rights and safety of Prevana AI and its users.
- Perform internal operations, including troubleshooting, data analysis, testing, research, and service improvement.
4. Disclosure of Information
Your personal data may be shared with the following categories of third parties:
Service Providers
Third-party companies and individuals engaged by Prevana AI to facilitate our Services, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
Legal and Regulatory Authorities
When required by law, or when necessary to protect the rights, property, or safety of Prevana AI, our users, or others, personal information may be disclosed in accordance with the lawful requests by public authorities.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
5. User Rights and Choices
You have certain rights regarding the personal information we hold about you. These rights include the ability to access, modify, and, in certain circumstances, request the deletion of your personal information. You may also opt-out of receiving marketing communications by following the unsubscribe instructions included in these communications.
6. Cookies and Tracking Technologies
We employ cookies and similar tracking technologies to track the activity on our Services and hold certain information. You may control the use of such technologies through your browser settings, but note that opting out may affect the availability and functionality of our Services.
7. Security of Your Information
We implement stringent security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. We take reasonable steps, both technically and organizationally, to safeguard your Personal Information.
8. Children’s Privacy
Important Notice: Age Restriction
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers immediately.
9. Laws that may grant particular rights
Several jurisdictions have enacted privacy laws to codify certain rights for their residents. The goals and requirements of these laws are consistent with our longstanding commitment to data protection and transparency, including the general principles, disclosures, and data subject rights articulated in this Privacy Policy. These laws include, but are not limited to:
- The General Data Protection Regulation EU (2016/679)(GDPR)
- The Brazil Lei Geral de Proteção de Dados (LGPD)
- The California Consumer Privacy Act (CCPA)
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@prevana.ai
We typically respond within 24-48 hours